Delivery and payment methods

Delivery methods

Ordering goods from bestbrands.ee e-shop it is possible to pick-up the goods from our store, receive the goods from SmartPost or Omniva parcel machine or use the courier service.


Picking up the goods from our store

It is possible to pick up the ordered goods from Bestbrands Outlet shop at Arsenali shopping mall with address Erika 14, Tallinn 10416

Picking up the goods from our store is possible in opening hours, Monday to Saturday 10-20 and Sunday 10-19.

Ordered products can be picked up if you show an identity document (ID card, passport, driving license) and the order number.

There is no additional delivey fees, when you pick up the goods from our store.

If the customer does not come to pick up the goods within 14 days, it will be deemed, that the customer have withdrawn the contract.  The amount, which was paied for a order will be returned to the same bank account, from which the purchase was made not later than 30 calender days. 

Delivery to SmartPost or Omniva parcel machine

There will be additional delivery fee , if you order to SmartPost or Omniva parcel machine.

If you are making your order Monday to Thursday, then your goods will be in destination parcel machine not later than in 3 calender days. If you are ordering on Friday, Saturnday or in Sunday your goods will be in destination parcel machine no later than during 3 working days.  

If the goods are delivered to destination parcel machine, then the client receives notification SMS, which includes unique code for opening the door. If you need instructions for opening the door, you find these from parcel machine touch screen.

If the customer does not come to pick up the goods from parcel machine within 7 days, it will be deemed, that the customer have withdrawn the contract.  The amount, which was paied for a order will be returned to the same bank account, from which the purchase was made not later than 30 calender days. We does not return the delivey fee.


Payment methods

At bestbrands-shop.com it is possible to pay of your order through SEB and Swedbank links, with Visa and Master card and with bank transfer according to invoice. Estonian citizens can use also Esto or Liisi leasing.

If you have chosen to pay with bank transfer according invoice you get the invoice by email after you have placed the order. After the full payment the goods will be delivered.

If you want to pay with leasing you have to put goods to shopping cart, comfirm the order and choose the leasing provider you want to use. In our webshop you van use Liisi or Esto leasing.

The general (personal conditions will be found out before you sign the contract) conditions for leasing:

  • Interest from 0 euros
  • Contract fee from 0 euros
  • Period to 4 years
  • Leasing is available to all Estonian citizens in the age 18-70 

ATTENTION! Before entering into any agreement read the terms and conditions of the respective service and consult with a specialist